HR processes – the volunteer’s career

The volunteer’s integration into the organisation, the time spent in the organisation, and the activities that it takes to leave the organisation, can be briefly called volunteering. We will walk you through each of the stages in this life course in the following sections. The process is examined primarily from the perspective of the volunteer coordinator.

The example of Bródy Sándor MVK (County and City Library) in the process of becoming a volunteer should be noted here. In the following case, the volunteers are not organised by recruitment but on the basis of a request from volunteer candidates.


  • Contact the institution by volunteer candidate.
  • The first ‘meeting’ (in person, by phone, by email), inclusion of data in the volunteer register (name, place and date of birth, mother’s name, address / residence, telephone number, contact details, school / workplace, education / specialisation, field of interest , any volunteer experience to date), date of commencement of activity, benefits, details of legal representative in the case of minors.
  • Preparation and conclusion of a volunteer contract, setting expectations.
  • Management information, registration.
  • Personal meeting with the volunteer coordinator of the institution, discussion of tasks to be performed, coordination of mutual expectations.
  • An introduction to the life of the organisation, getting to know the staff, other volunteers, the mentor.
  • Start volunteering under the supervision of mentors.
  • Continuous volunteering (under constant professional supervision, evaluation, feedback) on an occasional or regular basis.
  • Changes in living conditions can affect volunteering, which is the basis for cooperation
    • or you are temporarily suspended
    • may be permanently interrupted.

In all cases, it is important to keep in touch with the volunteer coordinator; intervention if required!

The example above illustrates a volunteer’s career. At the same time, it is important to note that as many volunteers and as many organisations, as many life paths are possible. It is worth considering the increase in volunteer commitment over time. A novice volunteer can perform tasks on a different level from those have known well and have been an active partner of the institution for years.

This article based on the following document:

Practical Guide for the Establishment and Operation of Volunteer Programmes at Institutions : abridged English version